The workforce is changing. With the rise of AI agents, businesses and their employees will work in tandem with these digital assistants. Marc Benioff is at the forefront of this shift. As the CEO of Salesforce, he’s helping his own company fully adopt this technology while providing a suite of agents through Agentforce to companies across the globe. On this episode of Pioneers of AI, we’ll dive into Agentforce and how it works, how AI agents will reshape work, and how these agents could revolutionize our governments.
At the center of AI is people, so we want to hear from you! Share your experiences with AI — or ask us a burning question — by leaving a voicemail at 601-633-2424. Your voice could be featured in a future episode!
Chapters:
00:00 Introducing Marc Benioff
01:36 What is Agentforce?
06:42 Agentic sting AI & the future of work
08:45 How AI will impact jobs
12:08 The new jobs AI will create
14:39 How AI can make government more efficient
17:11 Marc's advice for young people in an AI-driven world
19:32 What excites Marc the most about AI
22:38 What it means to be human in the age of AI
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Pioneers of AI is your guide to the latest technological frontier. Each week, host Rana el Kaliouby (AI scientist, investor, author, co-founder of Affectiva) is joined by the leading creators, critics, and thinkers behind mind-blowing technology and asks the important questions about how artificial intelligence is changing the way we live. As we venture together into the unknown, Pioneers is your tool to understanding and anticipating what comes next.
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